Responsible Gaming

Gaming Should Be Entertainment

At Royal Reels, we believe online gaming should be enjoyable entertainment only. Gambling is never a reliable way to make money or solve financial problems. If you find yourself gambling to earn income or escape difficulties, it's time to seek help.

Play responsibly, within your means, and only for fun.

Age Verification

You must be at least 18 years of age or the legal gambling age in your Australian state or territory to use Royal Reels online casino. We are committed to preventing access by minors and take age verification seriously.

If you are under the legal gambling age, please do not use our services.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in yourself or someone you know?

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount you gamble
• Gambling to escape problems, stress, anxiety, or depression
• Neglecting family, work, or personal responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Failed attempts to reduce or stop gambling
• Risking important relationships, jobs, or opportunities because of gambling
• Physical symptoms such as sleep problems or headaches

If you experience any of these signs, reach out for help immediately.

Responsible Gaming Tools

Royal Reels provides self-help tools to support responsible gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe.
• Loss Limits: Set a maximum amount you are willing to lose in a given period.
• Reality Checks: Receive reminders during your gaming sessions about time and money spent.
• Self-Exclusion: Temporarily or permanently exclude yourself from Royal Reels for a period you choose.
• Account Closure: Close your account if you wish to stop gambling with us.
• Cooling-Off Period: Take a mandatory break before reactivating your account.

Contact our support team to activate any of these tools.

Get Help — Support Organisations

If you're concerned about your gambling or need support, please reach out to these organisations:

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free, confidential support and counselling for problem gambling in Australia.
• Lifeline Australia
  Phone: 13 11 14
  24/7 crisis support service (calls cost local rate).

United Kingdom

• GamCare
  www.gamcare.org.uk
  Free, confidential support and treatment for problem gambling.
• GamStop
  www.gamstop.co.uk
  National self-exclusion scheme for online gambling.

Canada

• Responsible Gambling Council
  www.responsiblegambling.org
  Resources and support for problem gambling across Canada.

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  National helpline: 1-800-522-4700 (confidential and free).

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone counselling: 0800 1 372 374 (free and confidential)
  Support and information on problem gambling.

Need Help?

If you or someone you know is struggling with gambling, please seek help today. It's never too late to reach out. Support is available, and recovery is possible.

Visit one of the support organisations listed above or contact Royal Reels support to discuss your options.

Your wellbeing is our priority.